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Topping up your wallet and renewing a server

Top up your balance in the client panel, renew a server for the period you choose and turn on automatic renewal so it doesn't expire.

You pay for servers from your balance in the client panel, in wPLN. A topped-up balance covers orders, renewals and plan changes.

Topping up your balance

The client panel is available in Polish only, so this article gives its labels in Polish with a translation the first time they appear.

  1. Open the top-up page

    In the client panel, click your balance in the top right corner. The Doładowanie konta (Account top-up) page opens.

  2. Choose a payment method

    In the Doładuj konto (Top up account) section, choose BLIK, CashBill or paysafecard. Payments are handled by the operator CashBill and have no fees.

  3. Enter the amount

    In the Kwota doładowania (Top-up amount) field, enter an amount from 5 to 1000 PLN.

  4. Pay

    Click Doładuj konto and finish the payment on the operator's page.

If you have a voucher code, enter it in the Zrealizuj voucher (Redeem voucher) section, in the Kod vouchera (Voucher code) field, and click Zrealizuj voucher.

Renewing a server

  1. Open the renewal

    Open your server and in the Przegląd (Overview) tab, in the Rozliczenia (Billing) section, click Przedłuż serwer (Renew server).

  2. Choose the period

    Choose an Okres przedłużenia (Renewal period) from 7 to 90 days. A longer period comes with a discount, and 7 days costs more than the matching share of a month. The panel shows the Nowa data wygasania (New expiry date) and the cost right away.

  3. Add a promo code

    If you have a code, enter it in the Kod promocyjny (opcjonalnie) (Promo code, optional) field and click Sprawdź (Check).

  4. Renew

    Click Przedłuż serwer. The amount is taken from your balance.

Automatic renewal

In the Rozliczenia section, click the pencil icon next to Odnawianie (Renewal), choose Automatyczne (Automatic) and click Zapisz (Save). The server renews by itself if you have enough funds when it expires. To go back to renewing by hand, choose Manualne (Manual).

Common problems

A top-up didn't show up in your balance

Refresh the page after a few minutes, because the operator confirms payments with a delay. If the funds still aren't there, write to us through the contact form with the date, amount and payment method.

The server didn't renew automatically

Check that Odnawianie is set to Automatyczne and that your balance covered the renewal cost when the server expired.