Getting started with your server
Order a server in the client panel, start it, connect to it and get to know the tabs you manage it from.
This guide takes you from ordering to a running server and shows what you'll find in the client panel. It works the same for every offer. Only the order fields and a few game-specific tabs differ.
Before you start
You need an account in the client panel (opens in a new tab) and funds on it, because servers are paid from your balance. The client panel is available in Polish only, so this article gives its labels in Polish with a translation the first time they appear. Your balance is in the top right corner of the panel. If it's too low, click it to top up your account or redeem a voucher code.
Ordering a server
Choose a game
In the client panel, click Zamów usługę (Order a service) and choose a game or service.
Choose a plan
Plans differ in CPU, RAM and disk. Click Wybierz (Choose) next to the plan that suits you. If none fits, click and set the resources yourself.
Configure the server
In the Konfiguracja serwera (Server configuration) section, choose Lokalizacja serwera (Server location) and Okres rozliczenia (Billing period). A longer period comes with a discount. If the offer has extra fields, such as the server type or version, set them to match what you want to play.
Place the order
Tick both consents under Podsumowanie zamówienia (Order summary) and click Zamów teraz (Order now). The amount is taken from your balance, and the panel opens the new server's page right away.
Starting the server
Open the server
The server is on the client panel's home page and in the Zarządzaj usługami (Manage services) menu. Click it to open the Przegląd (Overview) tab.
Start the server
In the Status serwera (Server status) section, click Uruchom (Start). The status changes from Offline to Uruchamianie (Starting) and then to Online. The first start takes longer, because the server downloads the files it needs.
Accept the game's licence if the panel asks for it
Some games show a licence window on the first start. The server won't start until you accept it.
Check the console
Open the Konsola (Console) tab. It shows what the server is doing live, and you type commands in the Wprowadź polecenie... (Enter a command) field and confirm them with Enter.
Connecting to the server
You'll find the server's address in the Przegląd tab, in the Informacje o serwerze (Server information) section, in the Adres IP (IP address) field. It looks like 203.0.113.10:25565: the IP address, then the port after the colon. Enter it in the game when you add the server.
Instead of the IP address, you can give players a free subdomain on .hsrv.pl. Create it with the Stwórz subdomenę (Create a subdomain) button in the same section.
Panel tabs
The menu on the left, under Zarządzanie (Management), leads to the server's tabs. Every offer has these:
| Tab | What it's for |
|---|---|
| Przegląd (Overview) | Status, starting and stopping, resource usage, the IP address and the server's billing. |
| Konsola (Console) | The live server log and typing commands. |
| Pliki (Files) | A file manager in the browser and the details for connecting over SFTP. |
| Konfiguracja (Configuration) | An editor for the server's configuration files. |
| Bazy danych (Databases) | Creating MySQL and MariaDB databases for the server. |
| Harmonogramy (Schedules) | Tasks that run automatically at a set time. |
| Udostępnianie (Sharing) | Access to the server for other people, without giving them your account details. |
| Kopie zapasowe (Backups) | Creating and restoring server backups. |
| Sieć (Network) | The IP address, the server's ports and the history of DDoS attacks. |
| Parametry startowe (Startup parameters) | The startup command and the environment version, such as Java's. |
| Dziennik zdarzeń (Activity log) | A history of actions on the server: who started it or changed something in it, and when. |
Depending on the game, the menu also has extra tabs, such as a version, plugin or mod installer. They are covered in the guides for each game in the knowledge base.
Renewing the server
The server runs for the period you've paid for. You'll see the expiry date in the Przegląd tab, in the Rozliczenia (Billing) section, in the Wygasa (Expires) field. Click Przedłuż serwer (Renew server) to pay for another period from your balance. The pencil icon next to Odnawianie (Renewal) switches automatic renewal, and Zmień pakiet (Change plan) moves you to a bigger or smaller plan.
Common problems
The order button doesn't work: “Uzupełnij wymagane pola przed złożeniem zamówienia”
The message means a required field or consent is missing. Fill in every field marked with an asterisk under Konfiguracja serwera and tick both consents under Podsumowanie zamówienia.
The server stops right after starting
Open the Konsola tab and read the last lines before it stopped, because they show the cause. A common cause is the game's licence not being accepted. If the message doesn't tell you anything, write to us through the contact form and paste it into your message.